FAQ

Please read our FAQ before sending us a message.

Q: How long is a product?
A: A productis between 40 and 60 seconds long.

Q: How long is the delivery time?
A: The delivery time of your order is a maximum of 2 to 4 working days.

Q: What payment methods can I use?
A: Currently you can pay with: VISA, Master, Amex, Google Pay, Apple Pay and Shopify Pay.
Some payment methods will be added in the future.

Q: Can I change my order details after submitting?
A: You can email us if you have already completed your order. Be sure to include your order number!
Please send the email to the following email address: info@woofydoofy.com


Unfortunately we cannot guarantee this will be changed as our team may have already implemented the message.

Q: Do we share the footage on social media?
A: We will ONLY do this with your permission!
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